Shipping policy
At Roamwise Gear, we’re committed to delivering your orders as quickly and efficiently as possible while providing full transparency throughout the shipping process.
Order Processing Time
- All orders are processed within 3 business days after your order is placed and payment is verified.
- Processing time does not include weekends or holidays.
Shipping Destinations
We ship worldwide to most destinations, including:
- United States
- Canada
- United Kingdom
- Europe
- Australia
- New Zealand
- Select additional international countries
If you have questions about whether we ship to your country, please contact us at support@roamwisegear.com before placing your order.
Estimated Delivery Times
Once your order has been processed and shipped, average delivery times are:
- United States: 7–15 business days
- Canada, UK, Europe, Australia, New Zealand: 10–20 business days
- Other International Destinations: 12–25 business days
Please note: Delivery times may vary depending on your location, customs processing, or carrier delays.
Partial Shipments
To expedite delivery, your order may be shipped in multiple packages based on product availability and warehouse location. You will receive individual tracking numbers for each package.
Shipping Carriers
We partner with trusted global logistics providers and local carriers, including:
- USPS
- YunExpress
- 4PX
- DHL
- Canada Post
- Royal Mail
- Local postal partners
Shipping Costs
- Free Standard Shipping is offered on all orders over $75 USD.
- Orders under $75 will have shipping calculated at checkout based on destination.
Order Tracking
You will receive an email confirmation with your tracking number once your order has shipped. Please allow 2–5 business days for tracking information to update.
Delivery Delays
While we strive to meet our estimated delivery times, unforeseen delays may occur due to:
- Customs clearance (international orders)
- Peak holiday volume
- Carrier service interruptions
- Weather events
We appreciate your patience and understanding.
Customs, Duties & Taxes (International Orders)
For orders shipped outside of the United States, customs duties, taxes, or import fees may apply depending on your country’s regulations. Roamwise Gear is not responsible for these charges. The customer is responsible for paying any applicable customs or import duties upon delivery.
Need Help?
If you have any questions or concerns about your order’s shipment, please contact our Customer Support team: